Kindred Privacy Policy

Kindred (“we,” “our,” or “us”) is committed to protecting the privacy and security of your information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the Kindred platform and services (the “Service”).

1. Information We Collect

a. Information You Provide

We may collect information you provide directly, including:

• Account and organization information
• Contact details (names, email addresses, phone numbers)
• Client or patient-related information entered into the platform

b. Automatically Collected Information

• IP address
• Device and browser information
• Usage data and interactions with the Service

2. Use of Information

We use information to:

• Provide, operate, and improve the Service
• Facilitate communication and workflows
• Ensure security and prevent fraud
• Comply with legal obligations

3. HIPAA and Protected Health Information (PHI)

Kindred is HIPAA-compliant and may process Protected Health Information (PHI) on behalf of covered entities.

• When acting as a Business Associate, our use and disclosure of PHI is governed by a Business Associate Agreement (BAA).
• We implement safeguards designed to protect PHI in accordance with HIPAA requirements.

4. Sharing of Information

We do not sell your data.

We may share information with:

• Service providers and subprocessors who support our operations
• Third-party integrations at your direction
• Legal authorities when required by law

All third parties are required to maintain appropriate confidentiality and security measures.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Monitoring and security practices

6. Data Retention

We retain information only as long as necessary to provide the Service and fulfill legal obligations.

Upon termination, data may be deleted in accordance with our data retention policies.

7. Your Responsibilities

You are responsible for:

• Ensuring you have appropriate rights and permissions to use data in the Service
• Complying with applicable laws, including HIPAA

8. Your Rights

Depending on applicable law, you may have rights to:

• Access or correct your information
• Request deletion of your data

Requests may be submitted using the contact information below.

9. Third-Party Services

The Service may integrate with third-party platforms (e.g., CRMs or scheduling systems). Their use is governed by their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Info@chooselifemarketing.com

This Privacy Policy should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.