Kindred Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Kindred platform, services, and related applications (collectively, the “Service”).

Kindred is designed to support pregnancy help centers in managing relationships, communications, and operational workflows.

By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility and Intended Use

The Service is intended for use by pregnancy help centers and similar organizations. By using Kindred, you represent that you are authorized to act on behalf of your organization.

Kindred is not an electronic medical record (EMR) system and is not intended to replace clinical documentation systems.

2. Accounts and Security

• You must provide accurate and complete account information.
• You are responsible for maintaining the confidentiality of login credentials.
• You are responsible for all activity under your account.
• You must promptly notify us of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. HIPAA Compliance and Protected Health Information (PHI)

Kindred is designed to be HIPAA-compliant and supports the secure handling of Protected Health Information (PHI).

• Kindred implements administrative, physical, and technical safeguards intended to comply with HIPAA requirements.
• If your use of the Service involves PHI, a Business Associate Agreement (BAA) will govern the handling of such data.
• You agree to use the Service in compliance with all applicable healthcare laws and regulations, including HIPAA.

While Kindred supports HIPAA-compliant workflows, it does not function as a primary system of record for clinical documentation and is not intended to replace an electronic medical record (EMR) system.

4. Customer Data

Customer Data

• You retain ownership of all data you submit to the Service (“Customer Data”).
• You grant Kindred a limited, non-exclusive license to use Customer Data solely to provide, maintain, and improve the Service.
• You are solely responsible for the accuracy, legality, and appropriateness of Customer Data.

5. Subscriptions, Fees, and Payment

• Access to the Service may require payment of subscription fees.
• Fees, billing terms, and renewal terms will be outlined in your service agreement or order form.
• Unless otherwise stated, subscriptions automatically renew.
• Fees are non-refundable except as required by law or explicitly stated otherwise.

Kindred reserves the right to suspend access for non-payment.

6. Integrations and Third-Party Services

The Service may integrate with third-party systems (e.g., CRMs, scheduling tools, etc.).

• Use of third-party services is subject to their respective terms.
• Kindred is not responsible for third-party systems, data accuracy, or downtime.

7. Acceptable Use

You agree not to:

• Use the Service for unlawful or fraudulent purposes
• Upload or transmit malicious code
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service

8. Service Availability and Changes

We strive to maintain reliable access but do not guarantee uninterrupted service.

Kindred may:

• Modify or update features
• Perform maintenance
• Discontinue parts of the Service

9. Intellectual Property

All rights, title, and interest in and to the Service (excluding Customer Data) are owned by Kindred.

You may not copy, modify, distribute, or reverse engineer the Service without prior written consent.

10. Confidentiality

Each party agrees to protect the other party’s confidential information and use it only for purposes of fulfilling obligations under these Terms.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

Kindred disclaims all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• KINDRED SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
• KINDRED’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRIOR TO THE CLAIM

13. Indemnification

You agree to indemnify and hold harmless Kindred from any claims, damages, or liabilities arising from:

• Your use of the Service
• Your violation of these Terms
• Your handling of Customer Data or PHI

14. Term and Termination

• These Terms remain in effect while you use the Service.
• You may terminate your use at any time.
• Kindred may suspend or terminate access for violations or non-payment.

Upon termination, your access to the Service will be revoked.

15. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles.

16. Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms, contact:

Info@chooselifemarketing.com

This Terms and Conditions document is provided for general informational purposes and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.